The Importance of Non-Verbal Communication
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| Non-verbal signs |
Hello my friends. We met again here to discuss another topic on the importance of non-verbal communication. In face-to-face encounters non-verbal communication is often just as important as verbal communication. As you are speaking information, it can be conveyed non-verbally as well as verbally. Non-verbal means without words and speeches. It can be divided into 3 subparts which consists of body language, appearance, and also silence, time & space. The non-verbal signals of listeners will provide instant feedback. Non-verbal communication techniques are often referred to as body language. The body language has some subpart. The first one is facial expressions which are capable of communicating a wide range of expression and emotion. A smile convey a good sense of humor, raised eyebrows denotes questioning and disbelief whereas a frown means upset or worry. The second one is postures which is the way the people stand and sit, can say an awful lot about how they feel. The ability to interpret postures signals and acts as necessary is important in developing good human relations. Thirdly, smell and touch. For instance, when you touch someone, it resembles good human relation among us. Touch is an important tool to emerge a sense of warmth, reassurance, support, encouragement and comfort. But please be careful in this aspect as in some cultures, touching someone implies bad norms of behavior. What the worst is, it could sometimes be construed as sexual harassment as it become rather a contentious issue these days. The same thing goes on with smell. Pleasant smell can bring a positive feeling towards the people who really care about their good appearance. Let us move on to another subpart of non-verbal communication which is appearance. Appearance conveys non-verbal impression that affect receiver’s attitude towards the verbal message before they read or hear them. It comprise of written messages and oral messages. For written message, the size, color, weight and postage of the envelope plays an important role in writing a letter as it will tantalize the receivers whether it is important or vice versa. The language that you use when writing a letter also must be correct and accurate in terms of their spelling, grammar and punctuation. The things that you should also take into account are the length, format and neatness of your writing. For oral messages, the personal appearance is utmost as it is include hairstyle, clothing, jewellery and cosmetics. Appearance of surrounding is also the thing you should emphasize. It’s all about furnishing, room size and decoration of the wall. Remember these things are very important to convince and conquer your receiver’s heart. Finally, we set up on the last subpart of non-verbal communication which is silence, time & space. Silence brings bad effect to your company later on. Just for an example, if you are applying a post for manager in one company but they don’t reply feedback to you. What do you feel? Upset, isn’t it? Then, we talk about time. When this issue comes into the stage, actually it is related to one’s culture. For example, American, German as well as Japanese very concise in time even a minute late! That’s all my writing in this topic. Till we meet again next time.
Thank you.
